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Payment & Shipping

Payment Options

We accept all major debit/credit cards from Visa, Mastercard, and American Express.

We also accept all major debit/credit cards from Visa, Mastercard, American Express, and Discover via Paypal. For this option, you will be directed to a secure Paypal payment page where you can enter your credit card details (an account is not required) or log in to your existing Paypal account to make payment.

All orders will be processed in Singapore Dollars (SGD) and you will checkout at the most current exchange rate. There are no transaction fees on all payments.

 

Shipping Information

We offer worldwide shipping by partnering with the local post in your country to complete deliveries. Orders are shipped from our fulfillment centers in multiple countries, including Australia and Singapore. All packages come complete with tracking so that you know where your package is at all times.

 

Delivery Times & Rates

Our processing time is 5 business days before the package is shipped. Below is a list of shipping times to each country. Please note that these are an estimate only, and do not account for public holidays, peak periods (e.g. Christmas), or customs processing delays. Sometimes delays may occur depending on mailing volume and customs at postal offices.

Country Of Destination

Estimated Delivery (Working Days)

Cost

Australia

10 - 12

SGD $19, free over SGD $150

Brunei Darussalam

10 - 12

SGD $15, free over SGD $100

Canada

12 - 14

SGD $25, free over SGD $150

China, People's Republic of

12 - 14

SGD $19, free over SGD $150

France

10 - 12

SGD $25, free over SGD $150

Germany

10 - 12

SGD $25, free over SGD $150

Hong Kong

8 - 10

SGD $19, free over SGD $150

India

10 - 12

SGD $19, free over SGD $150

Indonesia

10 - 12

SGD $15, free over SGD $100

Italy

12 - 14

SGD $25, free over SGD $150

Japan

8 - 10

SGD $19, free over SGD $150

Malaysia

10 - 12

SGD $10, free over SGD $100

Netherlands

10 - 12

SGD $25, free over SGD $150

New Zealand

10 - 12

SGD $19, free over SGD $150

Philippines

12 - 14

SGD $15, free over SGD $100

Singapore

8 - 10

SGD $4, free over SGD $100

South Africa

10 - 12

SGD $25, free over SGD $150

Sweden

10 - 12

SGD $25, free over SGD $150

Switzerland

10 - 12

SGD $25, free over SGD $150

Taiwan

10 - 12

SGD $19, free over SGD $150

Thailand

10 - 12

SGD $15, free over SGD $100

United Arab Emirates

12 - 14

SGD $19, free over SGD $150

United Kingdom

10 - 12

SGD $25, free over SGD $150

United States of America

12 - 14

SGD $25, free over SGD $150

Vietnam

10 - 12

SGD $15, free over SGD $100

Other Destinations in Asia and Territories in the Pacific

10 - 15

SGD $19, free over SGD $150

Other Destinations in the Middle East, Africa, Europe and America

12 - 18

SGD $25, free over SGD $150

 

After Delivery

It is the responsibility of the customer to keep track of the package after it has been shipped. If at the time of attempted delivery there is no one to receive the package, a delivery notice slip may be left under the door and the package will be sent to the nearest post office.

Please note that if your package is not collected within a certain timeframe (usually about 1 - 2 weeks, depending on country), it will be returned to us and costs for redelivery will be chargeable.

 

International Shipping Disclaimer

Import duties and taxes are not included in the item prices. These charges are the recipient's responsibility. Please check with your country's customs office to determine if there will be any additional costs or what these costs may be prior to purchasing.

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